Job satisfaction of public administrative peronnel in Greece: an empirical analysis

Main Author: Karamanis, Kostas
Other Authors: Arnis, Nikolaos
Kypriotelis, Efstratios
Format: Paper
Language: English
Published: 2018
Online Access:
Conference: New challenges of economic and business development 2018
Physical Description: pp. 1-12
Abstract: The aim of this paper is to study the satisfaction of employees from their working environment in Greek public sector. As a case study the Region of Western Greece who will be analyzed, who, on a daily basis, serve the needs of a large geographical region and come into contact with the public as well as with other services at local, regional and national level. In order to achieve this, in 2017 we conducted an empirical research using the structured questionnaire method in accordance with the Minnesota Satisfaction Questionnaire (MSQ) model. Data from 100 district employees were collected and processed descriptively through SPSS. From the findings of this research and in accordance with those of other international surveys, we find that workers are generally satisfied, in a level that can be classified as medium to high. In addition, we note that satisfaction from endogenous factors is higher than exogenous. The Greek public sector needs to become more operational, efficient, decentralized and able to work in a flexible and efficient way, responding to internal and external changes. Ensuring the benefits of public administration will make it more effective and more efficient for citizens, contributing decisively to ending the economic and social crisis that has been rampaging Greece for about 8 years now.